Our products are designed to form the foundation for your wardrobe. We’re thinking about what fits and flatters, and what keeps you comfortably on-trend. Our processes and pursuits are considerate of what’s most important to you, and we’ve made a promise to create long-lasting clothing that you’ll love.Our Promise
We created our Forever Promise because we believe in customer loyalty. Our relationship with customers doesn't end at checkout. We stand behind our products and our excellent customer service, and we guarantee you'll have our wardrobe staples for as long as you want them. So if your Forever Leggings ever rip, fade, pill, or become damaged in any way, just send them back and we will send you new ones. Every time.
Log in to your Mello Account and locate your order number. Enter your order number in our online exchange portal.
Print out your custom return label and drop your damaged leggings in the mail.
Upon receipt, Mello will ship you new leggings and dispose of your old ones responsibly.
Receive your new pair of Forever Leggings™ and enjoy!
Unfortunately, we have to prepare for abuse of this promise, so there are some exclusions that apply.
If you have questions about our Forever Promise, please contact our customer service team.